I can't access the Software Server, GINT, or a specific VM.

Before submitting a ticket, please try the following:

1. Check your internet connection.

2. Try closing and reopening the application.

3. Try another browser or clear the cache and cookies in your current browser.

4. Ensure you are connecting to the correct server address.

If the problem persists after trying the steps above, please submit a ticket and include the following information to help us resolve it quickly:

• The specific server or VM you are trying to access (e.g., "GINT VM-2," "Software Server-TLB").

• The exact error message you are receiving.

• A brief description of the steps you have already taken.