For password resets or login issues, please specify which service you cannot access (e.g., Email, Computer login). For security, a password reset may require a phone call to verify your identity.

For printer issues, please specify: - The location of the printer (e.g., "Cottontail," "1818 Office"). - The make and model, if you know it. - The exact error message or what happens when you try to print.

Please submit a ticket with the exact folder or drive name you require access to. For project folders, include the full project name. To help us process your request quickly, ensure that your manager has approved the access or is copied on this ticket/email, as verification may be required.

Performance issues can have many causes. When you submit a ticket, please provide details such as: - What specific tasks or programs are slow? - How often does the slowness occur? - Have you recently installed any new software? This information helps us diagnose the problem more effectively.

Before submitting a ticket, please try the following: - Check your internet connection. - Try closing and reopening the application. - Try another browser or clear the cache and cookies in your current browser. - Ensure you are connecting to the correct server address. If the problem persists after trying the steps above, please submit a ticket and include the following information to help us resolve it quickly: - The specific server or VM you are trying to access (e.g., "GINT VM-2," ...