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I need help with a software installation (e.g., Adobe, Solinst, specialized engineering software). What information should I provide?

To help us process your request quickly, please include: - The full name of the software. - The computer you are using (e.g., "My desktop in Glen Burnie," "My laptop"). - Your availability for a potential remote session to complete the installation.

I need a new software license or an existing one transferred (e.g., Adobe Acrobat).

Submit a ticket with the following information: - The software name. - The name and email of the user who needs the license. - For transfers, the name of the user releasing the license.